Tech Culture

More on the sorry state of web design education

Yesterday I documented my thoughts and observations on the standard of digital design education. From talking to current and recent students I've shared their frustrations as they bemoan being taught out-of-date technologies by lecturers far removed from the daily practices of design. Through visiting degree show I've witnessed a slew of substandard work caused by an over reliance of tool based education and a lack of design thinking ( If I witness one more Flash portfolio in the shape of a designers studio I think I'm going to cry.) So where does this problem arise from and what can be done?

Tech Culture

The Sorry State of Web Design Education

A couple of weeks ago Wired Sussex invited me to a debate on the standard of design education in the UK. Being a topic incredibly close to my heart I literally jumped at the chance to participate. In order to create a sense of drama, the event pitted three designers against three educators in a heated and passionate discussion on the quality of design education in our industry.

Tech Culture

The public sector web design dating game

Somebody contacts you out of the blue, possibly through a friend or from an advert you posted on a dating site, interested in meeting up for a drink and possibly more. They like what they've seen so far, but before telling you about themselves, they want a little more information. It's noting big and perfectly normal. They just want a copy of your passport, your last quarter bank statement and the phone numbers of your past couple of dates. Oh, and could you sign this contract agreeing with my standard date conditions assuming I chose to go out with you.

Tech Culture

Why Friends Reunited Failed

I was recently interviewed by the Independent on Sunday to get a design perspective on why Friends Reunited ultimately failed. However rather than the design of the site, I think the design of the system was ultimately to blame.

Design Practice

Is your website like a leaky bucket?

A lot of companies make money by driving traffic to their sites through marketing or SEO campaigns in the hope that some of their visitors will turn into customers. This makes sense when attention is plentiful and online marketing is cheap. However as marketing costs rise and attention becomes increasingly scarce, companies need to look outside of the traditional marketing funnel. Rather than simply increasing traffic, companies need to start focussing on conversions. After all there's no point spending large sums of money pushing people to your site if they leave when they get there.

Tech Culture

Don't treat your website like a commodity

The traditional approach to product development involves coming up with new idea and then driving as many people towards that product as possible, in the hope that some of them will want it. As such we adopt the language of marketing, and talk about marketing funnels and conversion rates. If our marketing department has done a good job they will have created a campaign that not only generates traffic, but creates a previously unrecognised need. Tired? Need a break? Why not have a KitKat?