The Six Stages of Technological Acceptance
I was listening to "Derek Featherstone's":http://www.boxofchocolates.ca/ "WE05 podcast":http://we05.com/podcast/ the other day and he mentioned how the "5 stages of grief":http://en.wikipedia.org/wiki/Five_stages_of_grief mirrored many peoples experience of web accessibility. You would start off with *denial*, claiming that accessibility wasn't an issue that you needed to be aware of. You would then move into *anger*, being annoyed that you were forced to do something you didn't want to do. You would then start *bargaining*; "how about if I only reach single-A conformance?". You would next hit *depression*, being frustrated about how difficult things were. And lastly, you would come to *acceptance* making accessibility part of your every day life.