If you know me, then you'll know that I'm all about increasing the impact design can have on the world. For the past 20 years I’ve focused on using design to solve meaningful problems, remove frustrations, and make people's lives that tiny bit better.
In my previous post I shared the idea that high functioning teams are comfortable with high levels of conflict, as long as it’s the right type of conflict— namely constructive conflict around “things” rather than judgemental conflict around “people”. This idea is sometimes described as “task conflict” versus “personality conflict”.
The ability to share conflicting views about a situation or problem and still get on is a vital component of any high functioning team. It allows us to broaden our range of possible solutions, spot weaknesses in our arguments, and test our assumptions—usually in the pursuit of a better outcome. As a result, productive conflict is generally focussed on things—be they ideas, features or solutions—rather than individuals. “I don’t agree with this” rather than “I don’t agree with you”.
For an industry so focussed on inventing the future, you'd imagine tech companies would spend more time thinking about the impact of their products. However rather than imagining rich and nuanced futures, the tech industry seems hamstrung by incrementalism. Fortunately there is a solution.
A lot of folks have been asking about the video conferencing set-up I've been using for LDFest, as apparently it looks like I'm on TV. So I thought I'd write a quick teardown of the tech. Here goes...
After 15 years growing Clearleft, today is my last day at this wonderful company. I’ve spent the past few years working on my succession plan. First by putting a new leadership team in place, and then by transitioning the company to employee ownership. As such, I’m leaving Clearleft on an excellent footing, and with a bright future ahead.