Writing

On Travel

I grew up in a pretty standard working class family. My father was a glazier while my mother looked after me and my two brothers. We lived in a nice, 3 bedroom council house, on a friendly estate. My parents worked hard to give me access to things they didn’t have as children. That meant a home full of books, weekend trips to museums, and regular holidays.

Breaking into the speaker circuit

As somebody who both organises and speaks at events, I’ve got a good insight into the workings of the conference circuit. This is probably why I regularly get emails from people looking for advice on breaking into the speaking circuit. So rather than repeating the same advice via email, I thought I’d write a quick article I could point people to.

Reoccurring billing, and forgetfulness as a dark pattern

Five years ago my company was pitching for a newspaper project, so I decided to sign up for a bunch of newspaper subscriptions, including the Times. I was really impressed with the thought and consideration that had gone into both their Web offering and iPad app, so used it constantly for about a month. Once the pitch had finished, I stopped using the service, and my attention drifted elsewhere.

Norwegian A.I. Retreat

Last week I took a group of friends and colleagues over to the Norwegian Fjords for a 3 day retreat. We’d all been working hard the past year, and were feeling pretty burnt out. So everybody jumped at the chance to breath in the clean Nordic air, marvel and the beautiful surroundings, and get a sense of inspiration and perspective.

Twitter and the end of kindness

When you see somebody with spinach in their teeth, the kind thing to do is to tell them privately. If you tell them to their face, in front of a group of friends and strangers, you get the same end result; the spinach gets removed. However in doing so you bring attention to the problem, and shame the participant in the process. So what could have been an act of kindness, quickly turns into an act of cruelty and public humiliation.

The Golden Age of UX may be over, but not for the reasons stated

Last week an article entitled The Golden Age of UX is Over popped onto my RADAR, after causing a bit of a stir amongst the design community. If I was being generous I’d say it was a genius title, designed to spark debate amongst UX designers. If I was being slightly less generous, I’d say it was a devilishly brilliant piece of click-bait, designed to drive traffic to an agency site. Either way I had a feeling the article would annoy me, so spent the next couple of days actively ignoring it. However temptation finally got the better of me and I ended up taking the bait.